This website is run by Rother District Council.

We want as many people as possible to be able to use this website.

You should be able to do the following using the Recite Me free software:

  • read the page out loud or read selected text
  • get written and spoken translations in multiple languages
  • convert selected text into an MP3
  • block distractions on screen with a tinted mask
  • enlarge text and read it aloud
  • remove clutter and display only the main text
  • customise options to suit your individual needs or preferences

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • Most older PDF, Word, Excel and PowerPoint documents are not fully accessible to screen reader software
  • Some of our audio recordings of meetings do not have transcripts
  • Some of our live and recorded video streams do not have captions
  • The Rother Local Plan 2006 pages and associated PDFs have a few broken links as they were developed by a third party

If you need information on this website in a different format like large print, easy read, audio recording or braille please fill in our contact us form.

You can get alternatives to non-accessible content by:

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please fill in our report a website fault form.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

The best way to contact us is online, using our contact us form.

You can find details of our customer help points here.

Our reception has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Rother District Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader.

The Accessibility regulations 2018  do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Some of our resource documents, such as posters, are designed to be downloaded and printed, so these may not be fully accessible.

The Rother Local Plan 2006 pages and other planning policy associated PDFs have a few broken links, as they were developed by a third party.

Some documents that are essential to providing our services, such as forms published as Word documents, may not yet be accessible. We are working through these to create HTML pages and accessible documents.

Our website is checked by Silktide for Level A, AA and AAA standards of the WCAG 2.1. We continue to monitor issues that arise using their live report for our website. We aim to fix them as soon as we are able to.

Silktide test local authority sites for accessibility according to The EU Directive on accessibility of public websites and mobile applications. Our results are published on the Socitm Better Connected website.

We have produced an accessibility roadmap below which shows how and when we plan to improve accessibility on our website.


  • Accessibility Audit of all documents on this website – Currently in progress


  •  Accessibility Audit of all website pages – Currently in progress


  •  Consider and action any issues arising from the above accessibility audits

We will also continue to fix issues as they arise from the live SiteImprove report for our website.


This statement was prepared on 15 September 2020.

It was last updated on 16 February 2021.