While we deal with the unusual circumstances that we all face due to the coronavirus pandemic, we are doing everything in our power to make sure we continue delivering essential waste collections services to our customers. Unfortunately, to allow us to maintain these essential services we need to temporarily suspend all requests for additional garden waste bins and stop taking on new subscribers. Thank you for your patience and understanding.
Your order will not be processed until your Direct Debit payment has been received. When your order has been processed, delivery of new or additional bins will take between 6-8 weeks. If you currently have a bin at your property then your service will start when the Direct Debit payment has been received.
The garden waste service is an annual subscription running from 15th July through to 14th July of the following year. Please be aware this period is fixed and applies to all registrations no matter what point of the year you join the service. The service does not run for a full year from the date you register and pay.
Pay for a Garden Waste service
In order to subscribe to the Garden Waste service you will need to set up a direct debit which will be done as part of the registration process. Before registering please read the full terms and conditions for the service, by joining the scheme you are agreeing to these terms and conditions.
If you currently receive a weekly sack collection for your household waste then it is unlikely that we will be able to provide a garden waste service. Firstly it is unlikely you will have space for the collection container and secondly the larger collection vehicles used for Garden Waste are unlikely to be able collect from your area.
Once registered and direct debit payment received you should receive your bin within 2-4 weeks ready to start the service. A calendar showing your collection days will be available online within 7 days of payment being received.
In the unfortunate event that a Garden Waste service cannot be provided to your property
Other options include:
How does the service work?
We will provide up to three 240 litre brown wheelie bins for your garden waste.
- The bin(s) will be emptied fortnightly from the edge of your property, at the point nearest the highway
- Collection day may not be the same day as the household waste and recycling
- Garden waste will only be collected from brown bins.
- Garden waste is suspended for a 2 week period over Christmas
- For a list of what you can put in your brown bin visit our ‘What can I put in my bin?’ page
If you are already receiving an assisted collection, then this will also apply to garden waste collections when you subscribe to the service.