Make a booking
If you need any advice about collections or payment, please email Customer Services or phone 01424 787000. Please Note: This is an online only service. Our Customer Services team are unable to take payments for this service over the phone.
Current costs for bulky waste collections:
This is a non-refundable service.
- Collection of 1-3 items – £38.00
- Collection of 4-6 items – £73.00
- Collection of 7-9 items – £108.00
We DO NOT offer any discount for those receiving benefits or state pension.
What we collect
We collect any items (up to 9) which can reasonably be carried and lifted into a van by 2 people.
The bulky items must be located outside in the open air in an accessible place by 7am on the morning of collection, all items must be present in one location. The preferred location is at the front of the property, you must specify on your order the location where your items will be presented for collection.
If you put a bulky item out with your normal household rubbish or recycling the council will not collect it. The collection has to be pre-arranged and paid for before the items will be taken away.
Before throwing away household items, such as electrical goods or bulky furniture that are still of good quality, think about ways of re-using or donating your waste to local charities.
Please refer to: Re-Use and Avoiding Waste
If you are unable to find a way to re-use your items, the Household Waste Recycling Site (HWRS) at Pebsham (Hastings), Mountfield and elsewhere in East Sussex accept bulky items and waste which cannot be disposed of via your normal collection but you must be a domestic tax paying resident in East Sussex to use these sites.