Our aim is to change the Council’s structure to allow for a more effective resident focused organisation by the end of 2023.
What have we achieved?
- Senior Management has been re-organised to better reflect priorities
- The Planning Department has been reorganised to integrate with the rest of the Council
- Implementing a new staff structure
- Reducing the number of complaints through improved self-help and the use of digital services
- A significant improvement in planning performance including halving the number of applications waiting to be processed since September 2021