Coronavirus (COVID-19) Community Support

In response to the Coronavirus pandemic, residents, voluntary groups and communities in the Rother District have come together to support the vulnerable, elderly and those in self-isolation.

Where possible, people should seek support from family and friends. For example:

  • Shopping on their behalf
  • Ordering and picking up Click and Collect shopping
  • Setting up online shopping and regular deliveries
  • Arranging delivery of prescriptions

Many supermarkets are offering online volunteer vouchers that someone can purchase and give to someone else on their behalf.

Public Health England (PHE) has advised people who are self-isolating to do what they can to avoid visitors to their home and any deliveries of groceries, medications or other shopping to be left at the door so please ensure that when you are providing support this advice is followed.

If you know someone who is self-isolating, contact them via phone and text and check that they’re ok. By its very nature, self-isolation is a solitary experience and their wellbeing will likely be improved by talking to someone.

Community Connectors

Community Connectors is a ‘Social Prescribing’ service – a bit like a prescription for your lifestyle. When everyday life is affecting someone’s mental health and wellbeing, knowing how to access the support available can make a big difference.

Community Connectors works in partnership with GPs in Hastings, Rother, Eastbourne, Seaford and Hailsham to help people access local services and activities that can help. The service is available to people aged 16+, who are experiencing issues affecting their mental health and wellbeing.

Phone: 01323 340151

Shielding paused on 1 August 2020. However, there are vulnerable people who are self-isolating within our community who do not have access to such support.

NHS Volunteer Responder

You can now refer yourself for support via the GoodSAM website – you do not need a letter from your GP.

Older people can get help from the Age UK East Sussex and its Community Emergency Response Team (CERT). Call 01273 476 704 to be directed to the relevant team.

Other Support Groups

For details of known support groups within the Rother District, please visit the Rother Voluntary Action website.

Alternatively, please call Customer Services on 01424 787000 (option 4) who will be able to provide details of known support groups in Rother.