A cold home is one that cannot be economically maintained at temperatures of 18 to 21oC. Even when it is minus 1oC outside, the heating system should be capable of maintaining these temperatures inside.

People who live in cold homes are more at risk of becoming ill. If a property does not have adequate heating, it can be a danger to the health of all the people who live there. Older residents are the most at risk if they cannot keep their homes warm.

If a household has to spend more than 10 per cent of their income on heating, they are classed as being in fuel poverty. If you make your home more energy efficient, it will cost you less to heat. This means you can keep warm and save money.

If you rent your home and think it is too cold, you can ask your landlord to make improvements. If they refuse, you can contact us for advice or make a complaint by using our Contact Private Rented Housing form.

Minimum Energy Efficiency Standard (MEES) – guidance for landlords

If you are a landlord, you should aim to achieve an energy efficiency rating of D (the average) or higher for your rented properties and to provide an affordable heating system that is capable of achieving temperatures of 18 – 21oC. Systems must be well maintained and tenants shown how to use them effectively.

Rented properties must have a Minimum Energy Performance Certificate rating of E. To find out if the property you are letting is covered by this legislation, please visit the gov.uk guidance page.

Switching and saving

Rother District Council have partnered with iChoosr to help our residents switch energy supplier and save money through a collective energy switching scheme, find out more and register on the Big Community Switch website.

Grants and help

Some ways you can do to make your property more energy efficient are:

  • Control your heating. Set the temperature to at least 18oC to keep your home warm.
  • Draught proof your home. Keeping the heat in will make your home more affordable to keep warm.
  • Insulate your home. Up to a third of the heating in your home is lost through poorly insulated walls.

Private tenants and homeowners may be able to get a grant for insulation and possibly heating improvements:

Home Energy Conservation Act (HECA)

The Home Energy Conservation Act 1995 requires the Council to publish a progress report on its web site, every 2 years until March 2027. An on-line survey must also be submitted to the Department of Business Energy and Industrial Strategy.