The responsibility for sewers is generally Southern Water.

Public drains on the highway are the responsibility of East Sussex County Council.

The Environment Agency is responsible for rivers, but we can require a landowner to clear a blocked watercourse.

Cesspits and septic tanks are the responsibility of the properties deriving a benefit, but we can offer advice or investigate problems.

If a neighbour’s cesspit or septic tank is causing you a problem we recommend speaking to them first before you report it.

If this is not successful or where individuals are not approachable, think about writing to them and if this does not work, then why not try contacting the Mediation Plus, the free mediation service we partner with, who can assist you in communicating with your neighbour. Before contacting them please read the Mediation Plus privacy policy.

We recommend phoning them on 01424 446 808 to discuss their services before you report the problem to us.

If you are experiencing problems from your neighbour and either of you are privately renting or social housing tenants, the issue should be reported to your landlord first.

You can also take your own action through the magistrate’s court.

Please use the reporting form to see what we can help with and for advice on who else can help. Please note, anonymous complaints cannot be processed.