We also deal a wide range of complaints and service requests, including giving advice to new businesses.
We also investigate accidents in the workplace, mainly those that cause serious injury or health problems to staff or members of the public.
| Complaint / Service Request Type | 2023/24 | 2024/25 | 2025/26 up to Q3 |
|---|---|---|---|
| Dog Complaint | 6 | 31 | 34 |
| Food Complaints | 17 | 23 | 9 |
| Food Hygiene Complaints | 36 | 34 | 20 |
| Food – New Business Advice | 11 | 12 | 1 |
| Food Hygiene Rating Scheme Appeals | 0 | 0 | 0 |
| Food – Other / Miscellaneous | 26 | 29 | 26 |
| Health and Safety Service Requests | 51 | 35 | 8 |
| Health and Safety – New Business Advice | 4 | 6 | 1 |
| Inspection Type | 2023/24 | 2024/25 | 2025/26 up to Q3 |
|---|---|---|---|
| Programmed Food Inspections | 334 | 442 | 251 |
| Additional Food Inspections | 113 | 130 | 113 |
| Food Hygiene Rating Scheme Re score Visits | 18 | 8 | 13 |
