Rother District Council is committed to protecting your privacy when you use our services. The Privacy Notice below explains how we use information about you and how we protect your privacy.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at dataprotection@rother.gov.ukor by calling 01424787000 and asking for the Data Protection Officer.

How we use your information

This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about:

visitors to our websites
people who register for an online account
people who register for and use our services
people who are referred to us by other persons, agencies, or organisations
people who contact us with an enquiry or complaint
job applicants and our current and former employees
people who participate in publicity for the Council
people who are recorded on CCTV operated by the Council

Do you know what personal information is?

Personal information can be anything that identifies and relates to a living person. This can include information that when put together with other information can then identify a person. For example this could be your name and contact details. Here are some examples we might use:

personal details
family details
employment and education details
student and pupil records
housing needs
lifestyle and social circumstances
visual images, personal appearance and behaviour
physical or mental health details
racial or ethnic origin
data concerning a natural person’s sex life or sexual orientation
trade union membership
political affiliation
political opinions
offences (including alleged offences)
religious or other beliefs of a similar nature
criminal proceedings, outcomes and sentences
goods and services
financial details
CCTV footage
licenses or permits held
business activities
case file information

Why do we need your personal information?

We may need to use some information about you to:

deliver services and support to you
manage and promote those services we provide to you
train and manage the employment of our workers who deliver those services
carry out our licensing and regulatory duties
provide commercial services including the administration and enforcement of parking regulations and restrictions
provide non-commercial activities including refuse collections from residential properties
marketing our local tourism
carry out health and public awareness campaigns
manage our property
provide leisure and cultural services
maintain our own accounts and records
carry out surveys to help with research and planning of new services
administer the assessment and collection of taxes and other revenue including benefits and grants
to keep track of spending on our services
comply with our legal obligations for data matching under local and national fraud initiatives
help with crime prevention and prosecuting offenders including the use of CCTV
help investigate any worries or complaints you have about your services; and
manage archived records for historical and research reasons

To find out more about why and how our services use your information click on a particular department or service to review that department’s privacy notice: