People, young and old, have a fundamental human right to live a life free from harm and abuse, which is also a basic and essential requirement for their health and well-being. Keeping people of all ages safe is everybody’s business and responsibility.

Rother District Council and the Safer Rother Partnership work with other agencies to report and safeguard vulnerable adults and children, so they can get the help they need. Safeguarding is everyone’s business.


If you have concerns regarding a child’s welfare or that they may be at risk of harm, please contact the services below:

  • In an emergency call 999
  • Otherwise, contact the Single Point of Advice (SPOA) team:

Phone: 01323 464222 Opening hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm or email: Email:

Or click the following link to contact Single Point of Advice.

For out of hours enquiries please contact East Sussex County Council’s Emergency Duty Service.

Call the Emergency Duty Service out of hours from 5pm to 8.30am (after 4.30pm on Fridays) and during the weekends and bank holidays if you have a serious concern about a child’s welfare that cannot wait until the following working day.

This out of hours service covers East Sussex and Brighton & Hove.

01273 335906 or 01273 335905

All relevant information can be found on the East Sussex County Council website.

Further information can be found on the East Sussex Safeguarding Children Partnership website Concerns about a Child.

Adults at risk

Safeguarding is about working together to support adults with care and support needs, who may be experiencing, or are at risk of abuse and neglect.

Safeguarding for adults means:

  • protecting an adult’s right to live in safety, free from abuse or neglect.
  • abuse and neglect which can often by prevented if concerns are raised in as early as possible.

Safeguarding is everyone’s business.

If you are worried about an adult who may be being abused, neglected or exploited, please tell the services that can help them.

If the person is in immediate danger, contact the police on 999.

Otherwise please contact Health and Social Care Connect:

Health and Social Care Connect

(8am to 8pm 7 days a week including Bank Holidays)

Adults – Out of hours (emergency) support

Outside of normal office hours our Emergency Duty Service will respond to serious Adult Social Care issues that cannot wait until the next working day.

The Out of Hours service runs at the following times:

Monday to Thursday: 5pm to 8.30am
Friday: 4.30pm to 8.30am
Weekends and Public holidays: 24 hours

The contact details for this service are: Phone: 0300 330 9475

Find out more information about Safeguarding Adults in this leaflet:

What to do if you think someone is being abused, neglected or exploited.

Or from the Sussex Safeguarding Adults Board website.

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