Housing Register and Homemove - How to apply for social housing


Housing Register and Homemove - How to apply for social housing

This page gives details on how to join the Council's Housing Register, what Homemove is and how choice based lettings works in Rother

IMPORTANT - Changes to Bidding

From 4 April the Homemove website for applicants to bid for accommodation is changing.

The new website is https://www.sussexhomemove.org.uk/choice/default.aspx

Applicants registered for housing in Rother will NOT be able to bid using the previous website, www.homemove.org.uk and MUST go through the new Sussex Homemove website instead.

Applicants will not have to reapply, but will need to set up a new log in, with their email and set a password. 

Applicants will no longer be able to use the telephone or text message bidding service.

Please note the new website will be live from 4 April so applicants looking to bid in the next bidding round that opens on 5 April should ensure they log on to the new website from 4 April. https://www.sussexhomemove.org.uk/choice/default.aspx

To reiterate, applicants will not be able to bid on the old website from 4 April and must use https://www.sussexhomemove.org.uk/choice/default.aspx


Social Housing In Rother

The demand for housing association rented homes in Rother far exceeds the supply and we regret we are not able to help everybody who applies to us. Therefore we positively encourage you to consider other housing options, such as renting privately, low cost home ownership or mutual exchange.

Homemove - choice based lettings in Rother

Homemove is the choice based lettings scheme that Rother District Council uses to advertise vacancies for social housing in Rother. The Council does not own any properties but maintains a housing register of applicants. Rather than homes being allocated by the council, choice based lettings allow applicants to bid for the available properties they are interested in.
You can use Homemove if you are a home seeker applying for the first time or if you are an existing tenant seeking a transfer within the Rother area.

From the 4th April 2018 all available properties will be advertised on the Homemove website at http://www.sussexhomemove.org.uk/choice/. People looking for housing association homes in Rother can then bid for homes through the website, by phone or text message.

To be able to bid, you must become a member of the Homemove scheme by applying to the Council for housing. Once you have successfully registered you will be sent a welcome letter with further information on the scheme, your application number and how to bid for properties


In order to be eligible for Homemove in Rother you must be able to demonstrate that you have a local connection to the district.

You will be seen to have a local connection if you meet one of the following criteria.

  • You have resided in the Rother District for three of the last five years
  • You have close relatives (mother, father, sister, brother, adult children and corresponding step relations) who have resided in Rother for the last 5 years
  • You or a member of your household are in permanent employment of at least 16 hours per week in the district or has a confirmed offer of such
  • You provide a voluntary or community based activity in Rother of at least 10 hours per week for the past 6 months
  • You meet part of the Armed Forces Personnel regulations: Please see our Allocations Policy for further details

Applicants who are unable to demonstrate that they meet this criteria will not be eligible for Rother Homemove.

You may also not be eligible if:

  • You have had rent arrears at your property
  • If you or friends or family have caused Anti Social Behaviour at your property
  • You are currently in Prison
  • You are under 16
  • You are assessed as having sufficient means to acquire your own home, whether through private renting or home ownership
  • You are subject to immigration control
  • You are currently living outside the UK

Further information on how social housing is allocated in Rother is available in the following document:

Further information on how local connection affects your application please view  

How do I apply?

You can only apply using the online application form. You can no longer apply using the paper housing register forms.

Once you have submitted your online application you must provide evidence to support your application within 21 days.

An easy read version of the form is available on request to applicants with a learning disability - please contact 01424 787000 for further information.

Supporting Evidence:

Once you have submitted your application online you will need to provide supporting evidence before the Council will assess or process your application. If you do not provide supporting information within 21 days your case will be cancelled and you will need to reapply.

Once we have received your supporting information the Council will aim to process your application within 28 days. The sooner you provide this information the sooner your case will be assessed. Please provide all your supporting information at the same time to avoid delays.

When you supply your supporting evidence please do not send in your original documents - we are unable to return these to you. Copies only please.

The minimum information you will need to apply is as follows:

  • Proof of Id for each family member included on your application ( a copy of birth certificate or passport)
  • Proof of Child Benefit/ Child Tax Credits
  • Proof of income for each family member included on your application (a copy of last 3 pay slips, benefit award letters or last 3 bank statements)
  • Proof of current residence - ( a copy of tenancy agreement, copy of mortgage statement or letter from friend or relative confirming living arrangements)
  • Further information to support cases of child custody/residency, carer's, name change etc
  • If you have completed the medical section of the form we will also require further information regarding any medical conditions you or a family member may suffer from which is being adversely affected by your current accommodation ( OT reports, consultant or Dr's letters, a copy of your patient summary)

If you are unsure what supporting information to provide please see our supporting evidence guide -  pdf icon List of Supporting Documents [154kb]

All supporting information should be marked with the name of the main applicant and your reference number and be sent to Rother Homemove, Housing Needs, Rother District Council Post Handling Service, PO Box 10665, Nottingham, NG6 6DZ or taken to one of our Community Help Points.

Please do not email your documents to homemove@rother.gov.uk as we cannot accept them.

House  How to apply:

 1) Apply for housing with Rother District Council by visiting:


2) Submit your supporting documents


I don't have a computer at home, how can I apply online?

If you don't have a computer at home, or if you need help with the online application form, you can visit an internet access point. Most are free and available to everyone but some may charge a small fee or only be available to people in certain age groups.

If you require assistance to complete the form online please contact Rother Homemove who may be able to refer you to the Citizens Advice Bureau for assistance. Other organisations such as Steps or Homeworks may be able to visit you in your own home.

Where can I get help?

If you have any questions or are unable to complete the form online please contact Rother Homemove at: homemove@rother.gov.uk or 01424 787000

You can also find more information on the Sussex Homemove website where properties will be advertised.

How your application is assessed

Once we have received your online application and supporting documents your case will be assessed in accordance with the Allocations Policy. We aim to do this with 28 days of receiving your supporting documents.

Eligible applications will then be placed into one of four priority bands based on the current housing need, with Band A being the highest priority and band D with no identified housing need.

For further information on how your band priority is assessed please view the Band Reasons

The four priority Bands are set out below:

Band A

  • Applicants who the Council has accepted as homeless or threatened with homelessness under Part Vll of the 1996 Act.
  • Accepted homeless prevention households who may be owed the main housing duty by Rother District Council.
  • Applicants in severe need where exceptional circumstances warrant priority in order to prevent homelessness as awarded by the Social Welfare panel.
  • Applicants with an overriding medical priority whose current accommodation is having a life threatening or significantly adverse effect on their health as to warrant highest priority.
  • Housing association transfer applicants, living in Rother, who are under-occupying family sized accommodation.
  • Applicants who live in Rother who need to be moved permanently because there is an urgent and immediate need for major repair or redevelopment of their home.
  • Housing Association transfer applicants occupying an adapted property which is no longer needed and is required by other applicants.
  • Applicants resident in Supporting People funded supported accommodation in the Rother area meeting the local connection criteria and assessed as ready to move onto independent living.
  • Priority transfer cases - existing transfer tenants where the Council, in conjunction with the registered provider agrees that emergency priority should be awarded.
  • Applicants where the Councils Private Sector Housing team has deemed the residents current accommodation to be an imminent risk to life.

Please refer to the Council's Homelessness Policy at Appendix 13 which explains how we discharge our housing duty for homeless households in the private rented sector.

Band B

  • Households occupying accommodation that lacks two or more separate bedrooms.
  • Applicants assessed as having very high medical priority where their current housing is seriously affecting their health.
  • Applicants with dependent children living in insecure and unsuitable accommodation lacking or sharing facilities.
  • Applicants in high need where exceptional circumstances warrant priority as awarded by the Social Welfare Panel.
  • Single homeless applicants who the Council have confirmed as rough sleeping within the district. This will be verified via interview and/or formal confirmation from an external organisation.
  • Working households with school age children whom the Council has assessed meets the poverty threshold - see Appendix 7.
  • Applicants living in accommodation that has been deemed by Private Sector Housing or the Environmental Health department as containing a "category one" environmental hazard and the property owner is unable or unwilling to remedy the defects - See Appendix 6.
  • Applicant who are resident in a refuge in the Rother area and meet the Rother Refuge agreed protocol - See Appendix 13.
  • Multiple Needs - Cumulative Band C reasons.

Band C

  • Households lacking one separate bedroom.
  • Applicants with medium or low medical priority where their current housing is adversely affecting their health.
  • Single applicants resident with parents or other relative and sharing or lacking a bedroom.
  • Households living in unsatisfactory housing conditions which the Council deems poses a moderate risk to their health and safety - this will normally be determined by the Private Sector Housing team or the Environmental Health department - see Appendix 6.
  • Applicants requiring supported housing, older persons sheltered or extra care housing where there is no other housing need.
  • Applicants in moderate need where exceptional circumstances warrant priority, as awarded by the Social Welfare panel.
  • Applicants who are the confirmed victims of Anti-Social behaviour in the district and where a move to alternative accommodation would alleviate the hardship. This will be awarded at the discretion of the Council and where there is a supporting recommendation from the Police.
  • Applicants placed into temporary accommodation by the Council pending the outcome of a homeless application.

Band D

  • Applicants with no identified housing need.
  • Applicants who have been found intentionally homeless until they can provide evidence that they have managed and maintained a tenancy for a 6 month period. (By intentionally homeless we mean applicants who have been formally assessed under the Housing Act 1996 Part VII as amended by the Homelessness Act 2002 and found to have intentionally lost their last settled accommodation).


Priority Band date

An applicant's priority date is the date that the applicant was awarded that Band.

Priority within bands is on a date order basis, according to the date the applicant was placed into that band.

If an applicant's Band increases then their priority date changes to the date the applicant was awarded their new Band status. If the Band decreases then the priority date will revert to the date the applicant applied or was previously in this band.

The principle of the scheme is that no one should overtake existing members within a higher band (except when shortlisting where local connection applies).


How long will I have to wait for an allocation?

The waiting time for allocation of social housing varies in accordance with the type and availability of property and where your local connection lies. 

The following tables list the number of properties let during 2018 and the length of time the successful applicants in each band waited for a vacancy:

Band A

Type / SizeNo. of LetsShortest waitLongest waitAverage wait
Sheltered accomm.912 days26 months5 months
Studio general needs29 weeks4 months12 weeks
1-bed general needs398 days5 years5 months
2-bed flat or maisonette2110 weeks7 months3 months
2-bed house343 weeks6 years6 months
3-bed flat or maisonette14 months4 months4  months
3-bed house155 months31months11 months
4-bed25 months10 months7months


Band B

Type / SizeNo. of LetsShortest waitLongest waitAverage wait
Sheltered accomm.185 weeks4 Years8 months
Studio general needs0   
1-bed general needs115 weeks8 years16 months
2-bed flat or maisonette214 months21 months17 months
2-bed house413 weeks31 months15 months
3-bed flat or maisonette0   
3-bed house120 months20 months20 months


Band C

Type / SizeNo. of LetsShortest waitLongest waitAverage wait
Sheltered accomm.1119 days4 years13 months
Studio general needs0   
1-bed general needs311 weeks4 years19 months
2-bed flat or maisonette0   
2-bed house115 months15 months15 months
3-bed flat or maisonette0   
3-bed house119 months19 months19 months


Band D

Type / SizeNo. of LetsShortest waitLongest waitAverage wait
Sheltered accomm.35 months5 years24 months
Studio general needs0   
1-bed general needs412 weeks6 years27 months
2-bed flat or maisonette115 months15 months15 months
2-bed house0   
3-bed flat or maisonette0   
3-bed house0   


I am already a member of Rother Homemove but my circumstances have changed - what do I do?

Applicants are advised to update the Rother Homemove immediately if their circumstances change.

Changes  Rother Homemove need to be aware of are:

Changes to your household members, changes to your employment status, changes to your local connection or you have a medical condition which is being adversely affected by the type of accommodation that you live in.

All changes of circumstances require supporting evidence in order to update your application.

Applicants must inform Rother Homemove of a change of address

Please complete the Change of Address form and return with supporting evidence - pdf icon Change of address [157kb]

If you wish to add or remove a household member from your application please put this in writing or email and if adding a person provide the supporting evidence required.

If you wish to update your local connection to an area please complete the Local Connection Verification form - pdf icon Local Connection Form [309kb]


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