We are doing everything we can to continue providing our waste collection services. As the situation evolves we will post service updates on this page.

The impact of the Coronavirus (COVID-19) pandemic is being felt across all service areas. With many households self-isolating it is likely that our waste contractor Biffa will see some disruption to staffing levels. We want to assure you that we have been working across the Joint Waste Partnership to manage this and ensure we are able to keep this service running.

Collection dates

To view your collection dates and download your 2021 collection calendar you can use our Find my Nearest service

What can I do with garden waste

You can view the following page about how to compost your waste. It also includes advice on building your own composter.

If you do not have space for composting, please store your garden waste until we are able to safely reopen the household waste recycling sites.

Household waste and recycling sites (HWRS) – Update

Household waste and recycling sites are due to reopen on 18 May – read the latest or check the FAQ’s for the latest guidance.  

What do I do with my excess household waste?

Please do not put out excess household waste. The crews will only take what fits inside your bin. For large items such as furniture and white goods, we provide a bulky waste collection service at an additional cost.  Please go online and complete our book a bulky waste collection form.

Please do not take household waste and recycling to bring sites (mini recycling points, often located in car parks)

What do I do with my excess recycling?

First, please try flattening and folding cardboard boxes that are not broken down and plastic bottles that haven’t been squashed, as this will create more room in your recycling bin.

We will collect excess recycling (side waste), including cardboard, provided it is in clear/translucent/white bags onlyThey will not collect anything that isn’t in bags or is in black sacks

Road access for waste and recycling collections

Please consider access for larger vehicles when parking in residential streets. With more vehicles parked up across the district than usual, our waste and recycling collection crews are having difficulty access some roads.  If your waste or recycling bins have not been collected, please leave them out.

How to dispose of face coverings

With face coverings becoming compulsory in shops and supermarkets from the 24th July more and more people will be wearing them.  If you don’t yet have a face covering there are plenty of options available to you both washable and disposable. Avoid waste by choosing to wear a washable mask.

If you are going down the disposable route it’s important you know how to dispose of them safely.

If you need to throw away a face covering or other PPE such as gloves, you should:

  • Dispose of them in the ‘black bag’ waste bin at home or at work.
  • Not put them in a recycling bin as they cannot be recycled through conventional recycling facilities.
  • Take them home – never drop them as litter.

You do not need to put them in an extra bag or delay throwing them away.

If you are running a business or organisation you should:

  • Provide bins for staff and customers to throw away their face coverings and PPE, and any other additional waste such as takeaway packaging and disposable tableware.
  • Make sure that staff and customers do not put face coverings and PPE in a recycling bin.
  • Make sure bins are emptied often.

You can read the full guidance at GOV.UK

If you want to know more about face coverings, who should wear them, who is exempt and even how to make your own read this article – Let’s talk face coverings!

Advice for cleaning and disposal of waste

If you are self-isolating with possible coronavirus illness, find out how to dispose of your used tissues and disposable cleaning cloths safely