DISCLAIMER: While every effort is made to keep this webpage up to date, Covid 19 restrictions can change quickly, do check gov.uk for the latest information.

Rother District Council is offering advice to businesses about how to comply with the current Coronavirus restrictions. Business may only re open if they are allowed by law to do so. A full list is available can be found on our regulations page.

Rother District Council emails businesses with relevant information for that business type – if you would like to be included please complete this form.

If a business is legally allowed to be open, they must be “Covid Secure”. There are guides for specific workplaces and you must read each that is relevant for your workplace as below.

1. Carry out a COVID-19 risk assessment

You should ensure the safety of the workplace by:

  • carrying out a risk assessment in line with the HSE guidance
  • consulting with your workers or trade unions
  • sharing the results of the risk assessment with your workforce and on your website

2. Clean more often

You should increase the frequency of handwashing and surface cleaning by:

  • encouraging people to follow the guidance on hand washing and hygiene
  • providing hand sanitiser around the workplace, in addition to washrooms
  • frequently cleaning and disinfecting objects and surfaces that are touched regularly
  • enhancing cleaning for busy areas
  • setting clear use and cleaning guidance for toilets
  • providing hand drying facilities – either paper towels or electrical dryers

3. Ask your customers to wear a face covering

Ask your customers to wear a face covering in any indoor space or where required to do so by law. That is especially important if your customers are likely to be around people they do not normally meet. Some exemptions apply. Full details can be found on our regulations page

4. Make sure everyone is social distancing

You should maintain 2m between people by:

  • putting up signs to remind workers and visitors of social distancing guidance
  • avoiding sharing workstations
  • using floor tape or paint to mark areas to help people keep to a 2m distance
  • arranging one-way traffic through the workplace if possible
  • switching to seeing visitors by appointment only if possible
  • enabling people who do not live together to remain a safe distance apart

5. Increase ventilation

By keeping doors and windows open where possible and running ventilation systems at all times.

6. Test and Trace

By keeping a record of all your customers for 21 days.

From 18th September this will be mandatory for all businesses including hotels, guest houses, pubs, bars, cafes, restaurants, museums, cinemas, theme parks, hairdressers, barber shops, tailors, town halls, community centres, libraries, centres for events, children’s centres and places of worship, by law must record customer details and keep the records for 21 days.

If a confirmed case of Covid 19 is associated with your business, you will be asked by Public Health England for these records. Test and Trace records are not required for takeaway services only but do apply to any customer who chooses to eat in.

Full details and guidance can be found on the gov.uk Test and Trace page.

7. Turn people with Coronavirus Symptoms away

If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating.


  • Reduce crowding. Consider how many people can be in the space while remaining socially distant. Use floor markings to manage queues.
  • Help your staff maintain social distancing. Consider using barriers to separate staff and customers, introduce back-to-back or side-to-side working, and have staff work in the same team each day.
  • Limit the handling of goods and clean stock regularly. Store items that have been returned, donated, or brought in for repair in a container or separate room for 48 hours or clean them before display.
  • Communicate and train. Make sure all staff and customers are kept up to date with how safety measures are being used and updated.

Since the pandemic began Environmental Health Officers have been patrolling the Rother District to check that businesses are complying with the Covid 19 regulations and giving advise over the telephone. If you have questions or concerns about the operation of a business please email us at foodhs@rother.gov.uk

If a business is found to be trading in contravention of the regulations, they may be subject to an enforcement notice requiring improvements or prohibiting specified activities. Fixed penalty notices may be issued. A prosecution may follow. Any licenced premises operating in breach of Coronavirus legislation may be subject to a review.

Further details of the Environmental Health Enforcement Policy