Welfare Reform Changes


Welfare Reform Changes

Personal Independence Payments (PIP)

As part of the Welfare Reform, Personal Independence Payment (PIP) has replaced Disability Living Allowance (DLA) for people who were aged 16 to 64 on 8 April 2013 or reach age 16 after that date. This is initially for new claims only.

New claims

New claims to PIP started for the whole of Great Britain from 10 June 2013. From this date people aged 16 to 64 can no longer make new claims to DLA. People wishing to claim DLA will be referred to the PIP new claims number 0800 917 2222 (textphone 0800 917 7777).


For any other PIP enquiries, please contact the PIP enquiry line 0845 850 3322 (textphone 0845 601 6677). It is important claimants and advisors use this number rather than the claims line if they have a query, because this will enable us to help more quickly and effectively.

Further details regarding PIP can be found at www.gov.uk/pip

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