Animal boarding

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Animal boarding

To run a boarding kennel or cattery, you need a licence from your Local Authority.

Licence summary

The number of animals that may be accommodated will be specified on the Licence along with other specific conditions.

We may authorise an Officer, Veterinary Surgeon or Practitioner to inspect Licensed Premises.

Changes to Animal Boarding

From October 2018, the legislation and guidance on Animal Boarding has changed. For more information please visit our New Animal Licensing Regime page. Licences issued from January 2019 will have to comply with the new guidance.

We are currently in the process of refining our procedures and we will update this page as soon as we have done so. This should be completed during October and November. The information on this page may therefore be superseded by the new regulations and associated DEFRA guidance.

If you already hold an Animal Boarding licence with us then you can carry on trading until your current licence expires. Further information will be sent to you later in the year.

Eligibility criteria

Animal Boarding is licensed under the Animal Welfare (Licensing of Activates Involving Animals) (England) Regulations 2018

There are specific requirements for those wishing to board cats and dogs in a commercial premises. A summary of Animal Boarding Regulation is available from legislation.gov.uk.

In order to apply for a licence you must not have been disqualified from doing so under any legislation relating to animal welfare. You must also not have had a licence revoked under any legislation relating to animal welfare. For more information please read the Animal Welfare Act 2018 Eligibility Criteria.

Application process and fee

The fee for this licence is £185 plus any actual vet costs if required.

For new applications only, applicants may pay 5% less when making an application. If you do, you would then be invoiced for this amount plus £20 for the additional administration cost, when the licence has been issued.

Tacit consent

Tacit consent does not apply to Animal Boarding licences.

It is in the public interest that we process your application before it can be granted.

If you have not heard from the us within a reasonable period, please contact us. You can do this online, if you applied through the UK Welcomes Service, or use the contact details below.

How to apply

The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 come into effect on 1 October 2018 and this new legislation will completely change the animal licensing regime, including the application process.

We are currently waiting for new application forms to be provided by DEFRA. For more information on the changes please visit our New Animal Licensing Regime page. If you would like to apply for an Animal Boarding licence during this transition period then please contact us on the details below.

We will update our pages as soon as we can.

Failed application redress

Please contact us in the first instance.

Any applicant who is refused a licence can appeal to their local Magistrates' court.

Licence holder redress

Please contact us in the first instance.

Any licence holder who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' court.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked gov.uk can offer advice on Consumer Protection Rights.

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