How do I complain to the Local Government and Social Care Ombudsman?

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How do I complain to the Local Government and Social Care Ombudsman?

There are various ways to complain to the Local Government Ombudsman (LGO).

It can be done online, at our Community Help Points or by writing to the following address:

The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH

Telephone: 0300 061 0614 or 0845 602 1983

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines, and will be included as part of any inclusive call minutes or discount schemes in the same way as geographic calls

  • Text 'call back' to 0762 481 1595
    You may be charged by your provider for sending the text message
  • Use a textphone via the Next Generation Text Service (formerly known as Text Relay and Typetalk)
  • Lines are open Monday to Friday from 8.30am to 5.00pm (except public holidays)
  • Calls may be recorded for training and quality purposes

 

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