Comments, compliments and complaints


Comments, compliments and complaints

The Council believes that customers are the most important part of providing Council services.

We are keen to provide efficient, caring and reliable services to the community and take a positive attitude towards finding out what our customers think of the way we provide these services.

If you would like to find out more about how to complain, please view our complaints page.

  • Complaints

    Resolving complaints about council services.

  • Complaints procedure

    The complaints procedure.

  • Members Code of Conduct

    The conduct of all Councillors in England - County, District and Parish/Town - is governed by Codes of Conduct established by the Localism Act 2011.

  • Customer feedback

    Whilst it is important for us to know if we have done something wrong, or not as well as we could have, it is equally as important for us to know that we have done something especially well.

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