On this page you will find details on how to contact us.

If you would like information on how the Council is structured, its different departments and maps and addresses of the Council Offices, please visit the Departments Page.

Opening Hours

Our Customer Services Contact Centre is open Monday, Tuesday, Thursday & Friday 8.30am to 5pm, and on a Wednesday 9.30am to 5pm. The Contact Centre deals with calls for all of the Councils services including Benefits, Pest Control, Planning and Waste and Recycling

Telephone No. : 01424 787000

The Council Offices are open from 8.30am-5pm Monday-Thursday and from 8.30am-4.30pm on Fridays.

There are three Community Help Points across the district that operate an appointment system for new benefit claims. Most enquiries can be dealt with on the phone therefore it is recommended to phone the Contact Centre on 01424 787000 if you are unsure prior to making a special trip to our Community Help Points as it may be a wasted journey.

Bexhill Community Help Point is open from 8.30am - 4.30pm Mon, Tues, Thurs & Friday. Wed 9.30am - 4.30pm

Battle Community Help Point is open from 8.30am - 4.30pm Mon, Tues, Thurs & Friday. Wed 10.00am - 4.30pm

Rye Community Help Point is open from 9.00am - 5.30pm Mon, Tues, Thurs & Friday. Wed 10.30am - 5.30pm 

Outside of these times, the Council operates an Out-of-hours number for Emergencies only on 01424 787868

If you wish to contact us by email, please use the form below.

Please use this facility to advise us of your particular problem or concern and we will attend to it as soon as possible. To help us deal with your query at the earliest opportunity please let us know the nature of your enquiry (e.g. refuse or recycling) and give us your name, full address, postcode and a daytime telephone number.

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