• SmartFAQs
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SmartFAQs

We have compiled a list of frequently asked questions from residents and made them available online.

Enter your question below and click search. If you don't find the answer to your question you can submit it for us to answer.

Most Commonly Asked Questions

When were the old shelters on West Parade built?
Which full time students can get Benefit?
What information is needed if someone's circumstances have changed?
Are there any circumstances where the 1 bedroom LHA rate can be paid instead of the Shared Room LHA rate for a single adult under 35 years old?
If someone pays child care costs can the costs be used for a benefit application?
Why would a claim need to be suspended?
How are benefit payments made?
What will happen to a claim when the rent increases?
Can anyone claim Housing or Council Tax benefit?
Can a tenancy holder sublet?

Selected popular questions

Who is responsible for the gritting of the roads & pavements?
When is my bin day. When is my recycling day?
What do I do if my bin is not collected?
What are the opening times for the Household waste sites?
I've been affected by domestic violence. Where can I get help?
What number do I use to contact Rother out of office hours?
What are the opening hours of the Council?
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